Zip Genuine Leather Card Holder

We offer worldwide shipping through FedEx ensuring fast and reliable delivery. Orders placed Monday to Friday before 13:00 GMT are typically shipped the same day, while orders after this time are dispatched the next working day. Delivery times to the EU, USA, Canada, and the UK are between 3-5 business days. All shipments come with a tracking number, and shipping is insured for your peace of mind. Please note that express shipping to private addresses in Russia is not available, only standard shipping applies. Customs duties and taxes are the responsibility of the recipient. In case of unpaid duties or unclaimed parcels, refunds will exclude shipping fees and return costs. Unexpected delays due to customs or carriers may occur. For assistance, contact our customer service team.

We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item. To be eligible, items must be unused, unworn, with tags, and in their original packaging, along with proof of purchase. To initiate a return, contact us at mehmet.yigit@bouletta.com. If approved, you’ll receive a return shipping label and instructions. Returns sent without prior approval will not be accepted.

Please inspect your order upon arrival and report any damages, defects, or incorrect items immediately. Certain items, such as perishable goods, custom products, personal care items, hazardous materials, and flammable liquids, are non-returnable. Sale items and gift cards are also excluded.

For exchanges, return the item and place a new order once the return is accepted. EU customers benefit from a 14-day cooling-off period, allowing returns within 14 days without justification.

Refunds are processed within 10 business days after inspection, though additional time may be needed for your bank to process the refund. If more than 15 business days pass without a refund, contact us at mehmet.yigit@bouletta.com.

We stand behind the quality of our products and offer a 6-month warranty against manufacturing defects. If you discover a defect in materials or workmanship within one year (365 days) of purchase, we will repair or replace the item at no cost to you.